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How to close “Hidden Purchases” in App Store popup???

In the App Store app of my IPad, there is a “Hidden Purchases” pop-up.  I do not see how to close the “Hidden Purchases” popup in the App Store app.  I have no hidden purchases.  

I do not know how to do a screen capture.  

I can not update apps or do anything in the App Store until I close this pop-up “Hidden Purchases”.

Posted on Feb 9, 2020 2:44 PM

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Posted on Feb 9, 2020 2:50 PM

You’re quite correct - having opened the Hidden Purchases dialogue, there isn’t a corresponding close window option. This omission has existed ever since the Hidden Purchases feature was exposed within iOS. The only way to exit this page is to force-close the window.


Open the Task Switcher page (double-click the home button - or swipe up from the bottom edge to the centre of the screen, pause, then release), then swipe the unwanted page off the top of the screen.


I hope you find this to be helpful in both confirming the behaviour that you observe - and providing the solution to closing this page.

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Question marked as Best reply

Feb 9, 2020 2:50 PM in response to g_eakin

You’re quite correct - having opened the Hidden Purchases dialogue, there isn’t a corresponding close window option. This omission has existed ever since the Hidden Purchases feature was exposed within iOS. The only way to exit this page is to force-close the window.


Open the Task Switcher page (double-click the home button - or swipe up from the bottom edge to the centre of the screen, pause, then release), then swipe the unwanted page off the top of the screen.


I hope you find this to be helpful in both confirming the behaviour that you observe - and providing the solution to closing this page.

Feb 9, 2020 3:06 PM in response to g_eakin

My pleasure to help.


You might wish to consider offer some feedback to Apple about this issue. You won’t receive a reply, but it might help to highlight the problem to the appropriate team - although I suspect that few users will ever look for their hidden purchases - let alone discover and complain of the issue 🙂


https://www.apple.com/feedback/ipad.html

How to close “Hidden Purchases” in App Store popup???

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