Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restore backup problem

How can I restore backup from android laptop into iPhone

iPhone 6s Plus, iOS 13

Posted on Feb 9, 2020 10:44 PM

Reply
Question marked as Best reply

Posted on Feb 9, 2020 10:49 PM

Restore your device from a backup on your computer

  1. On a PC, open iTunes.
  2. Connect your device to your computer with a USB cable.* If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  3. Select your iPhone, iPad, or iPod touch when it appears in the Finder window or iTunes. If your device doesn't appear, learn what to do.
  4. Select Restore Backup. If a message says that your device's software is too old, learn what to do
  5. Look at the date of each backup and pick the most relevant.
  6. Click Restore and wait for the restore time to finish. If asked, enter the password for your encrypted backup.
  7. Keep your device connected after it restarts and wait for it to sync with your computer. You can disconnect after the sync finishes.
  8. Get help restoring from a backup.


2 replies
Question marked as Best reply

Feb 9, 2020 10:49 PM in response to Suhani neha

Restore your device from a backup on your computer

  1. On a PC, open iTunes.
  2. Connect your device to your computer with a USB cable.* If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  3. Select your iPhone, iPad, or iPod touch when it appears in the Finder window or iTunes. If your device doesn't appear, learn what to do.
  4. Select Restore Backup. If a message says that your device's software is too old, learn what to do
  5. Look at the date of each backup and pick the most relevant.
  6. Click Restore and wait for the restore time to finish. If asked, enter the password for your encrypted backup.
  7. Keep your device connected after it restarts and wait for it to sync with your computer. You can disconnect after the sync finishes.
  8. Get help restoring from a backup.


Feb 10, 2020 2:24 AM in response to SravanKrA

It says

“i cloud not restore the phone becoz an error occurred. “

I am trying this from morning but can’t restore my last restore. I am still trying . So frustrating.

I already restarted my laptop and my phone as well. Still the latest I can do is from 2016 . 2019 one showing error. Pls help me out if you can . Will be really appreciate you. Thx

Restore backup problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.