Log in issue

Hi,

I have a Macbook PRO(2014). Till few hours ago it was working fine. I left it for sometime and came back to use it and to my surprise I am unable to log in.

I entered password pressed the enter key and it is just not logging me in. It is not giving any prompt like wrong password or anything else.

MacBook Pro 13", macOS 10.13

Posted on Feb 10, 2020 2:34 AM

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1 reply

kaz-k

Level 9

51,096 points

Feb 10, 2020 3:29 AM in response to Mpro2014

Hi,

Resetting NVRAM could solve the issue.

https://support.apple.com/en-us/HT204063

If it doesn't work, boot in Safe mode to isolate issues with your Mac.

https://support.apple.com/en-us/HT201262

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