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iPhone 11won’t display WiFi icon when connected

I just bought an iPhone 11 and the WiFi icon won’t display on the screen when the phone is connected to WiFi.


any suggestions?

iPhone 11, iOS 13

Posted on Feb 10, 2020 9:11 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2020 8:30 AM

Hi jefffromoregon,


Thank you for using the Apple Support Communities! I understand you have a concern regarding the Wi-Fi icon on your iPhone 11. I'd like to help.


It sounds like you are referring to the Wi-Fi icon near the battery icon in the status bar, which represents your Wi-Fi strength. Is that correct? When you navigate to Settings > Wi-Fi, does it show you are successfully connected to your network? Are you able to browse the internet via Wi-Fi without issue?


There are a few steps listed below that I would like you to try. Be sure to check if your Wi-Fi icon returns after each step, before moving to the next.


-Turn off any VPN connection you might use on your phone: Use VPN on iPhone - Apple Support.

-Disable/Disconnect, or Uninstall any third-party applications related to security software or private browsing/optimization. i.e. CloudFlare 1.1.1.1, Lookout, Telegram, WeChat, Fing, etc.

-Restart your iPhone: Restart your iPhone - Apple Support.

-Make sure you are on the latest iOS version: Update your iPhone, iPad, or iPod touch - Apple Support.



Let me know how this goes for you. Regards.

2 replies
Question marked as Top-ranking reply

Feb 13, 2020 8:30 AM in response to jefffromoregon

Hi jefffromoregon,


Thank you for using the Apple Support Communities! I understand you have a concern regarding the Wi-Fi icon on your iPhone 11. I'd like to help.


It sounds like you are referring to the Wi-Fi icon near the battery icon in the status bar, which represents your Wi-Fi strength. Is that correct? When you navigate to Settings > Wi-Fi, does it show you are successfully connected to your network? Are you able to browse the internet via Wi-Fi without issue?


There are a few steps listed below that I would like you to try. Be sure to check if your Wi-Fi icon returns after each step, before moving to the next.


-Turn off any VPN connection you might use on your phone: Use VPN on iPhone - Apple Support.

-Disable/Disconnect, or Uninstall any third-party applications related to security software or private browsing/optimization. i.e. CloudFlare 1.1.1.1, Lookout, Telegram, WeChat, Fing, etc.

-Restart your iPhone: Restart your iPhone - Apple Support.

-Make sure you are on the latest iOS version: Update your iPhone, iPad, or iPod touch - Apple Support.



Let me know how this goes for you. Regards.

iPhone 11won’t display WiFi icon when connected

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