You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working

my Face ID is not working. I have reset the Face ID five times and tried restarting my phone before and after doing this but it is still not working. Nothing is blocking the camera, the camera is clean. It sure what else to do! Please help!

iPhone XR, iOS 13

Posted on Feb 10, 2020 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2020 10:10 AM

follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

1 reply

Face ID not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.