Apple support
How can I remove an Apple Support spoof that frequently appears in Safari? Im unable to find its file in my OS. Its merely annoying now but Im afraid of the future.
How can I remove an Apple Support spoof that frequently appears in Safari? Im unable to find its file in my OS. Its merely annoying now but Im afraid of the future.
Popups
1. Click menu in the menu bar, hold the shift key on the keyboard down and choose “Force Quit Safari” from the dropdown.
Safari will quit.
Launch Safari holding the shift key down.
2. If you might have installed adware or other unwanted software on your Mac
https://support.apple.com/en-us/HT203987
3. Check for adware.
Use the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Popups
1. Click menu in the menu bar, hold the shift key on the keyboard down and choose “Force Quit Safari” from the dropdown.
Safari will quit.
Launch Safari holding the shift key down.
2. If you might have installed adware or other unwanted software on your Mac
https://support.apple.com/en-us/HT203987
3. Check for adware.
Use the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Download EtreCheck: https://etrecheck.com/ and post the report here.
Click, “Free Download” button and then “Click to download” button,
open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click the "Report" button in the sidebar and read it.
If you want to post the report here:
Click “Share Report” button in the toolbar and select “Copy report”.
Click the “Page” button in the toolbar at the bottom of this page and paste it when you reply.
Note: This is a diagnostic test.
EtreCheck report will show the presence of third party software that may cause problems.
Malwarebytes quarantined and then I trashed 44(!) files in various places. No more popups. Then, for a day or so, I was unable to reply to you. “Reply” caused this text box to turn pink and display an error message. I’ll get Etrecheck. Will Malwarebytes vanish or stop working after a while? Thanks for the help!
I have a vague memory that Malwarebytes for Mac (or another spoof?) was in the original spoof from Adobe telling me that I needed a Flash Player update. After I installed it ,it seemed phony and then the Apple spoofs started. What do you know about Malwarebytes for Mac? Can you tell me the name and location of the destructive file? I could manually trash it.
And around the same time ,I got email from a deceptive salesman replying to my Craigslist notice about some speakers I wanted to sell. Bandits around the clock!
Is Etre a good addition to Malwarebytes or what?
The virus stops me from scrolling this page.
test
You are welcome. If you got the free version of Malwarebytes, it will remain installed, but won't run unless you open it and run it.
Malwarebytes was written by Thomas R, a long time poster. It is one of two programs routinely recommended by long time posters. I have run the program on my computer multiple times to test it and have found no problems using it. The program will search for malware/adware. It may be necessary to run more than one scan. After running the scans, restart the computer.
I would try both Malwarebytes and Etrecheck.
Apple support