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Lesamree Author

Level 1

8 points

Scanning problems

My printer is connected to my new MacBook Pro but I can't scan or find the control center. When I try on the printer itself, it says to check connection.

MacBook Pro 13", macOS 10.15

Posted on Feb 11, 2020 3:48 PM

Top-ranking reply

FoxFifth

Level 10

471,975 points

Posted on Feb 11, 2020 4:21 PM

Are you asking about Brother ControlCenter? If so, note that Brother has discontinued that application. Their current application is Brother iPrint&Scan. The following link can be used to see if your printer is compatible with that and to download it: https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer

Another option for scanning is to use Apple's built-in app Image Capture.

If you need drivers or need to check compatibility, see: https://support.brother.com/g/s/id/os/macintosh.html

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