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Minoozzz Author

Level 1

4 points

Payment issue

i can not add my credit card for any payment. It said “ your account has been disabled in the App Store and iTunes.

what should i do? And why it’s happened?

iPhone 11 Pro, iOS 13

Posted on Feb 11, 2020 5:32 PM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Feb 11, 2020 5:44 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. https://support.apple.com/en-us/HT208856

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact

iTunes Support – world wide https://support.apple.com/choose-country-region/itunes

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