You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi , I have got an email from Apple but they are asking for my address and social security number , I am wonder if it is my actual apple account or a scam?
they are saying my account is locked ?
[Re-Titled by Moderator]
iPhone 7, iOS 13
Very likely a scam, check this:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Very likely a scam, check this:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Your email is a scam. Apple does not send such emails. See the post above too. I am posting the link shown there here again. https://support.apple.com/en-us/HT204759
Apple will never ask for a SSN. There is nothing they could use it for even if they had it - they couldn’t even verify it was actually your SSN.
Is this email a scam?
