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Level 1

4 points

Device cannot be transferred. I do not understand why I cannot access my music onto my new device

iPhone 11, iOS 13

Posted on Feb 12, 2020 6:38 AM

Top-ranking reply

Level 10

334,192 points

Posted on Feb 13, 2020 1:57 AM

You've already associated the phone to another account, when the 90 days have completed you can remove the current association and associate to a different account : View and remove your associated devices for purchases - Apple Support

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