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my scanner quit working. error code 9914. what,s wrong HP printer/scanner

My HP scanner quit working. Get error message 9914


iMac 27", macOS 10.15

Posted on Feb 12, 2020 10:49 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2020 12:14 PM

That's an HP error code. You need to call their tech support. The printer is not an Apple product.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.

1 reply
Question marked as Top-ranking reply

Feb 12, 2020 12:14 PM in response to jconway3602

That's an HP error code. You need to call their tech support. The printer is not an Apple product.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.

my scanner quit working. error code 9914. what,s wrong HP printer/scanner

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