Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"HP Scanner 3.app will damage your computer

Has anybody else have this error message come up? Is there any work around? I moved these apps to the trash and the printer still works but not the scanner. I have an HPEnvy 7640 series and use Big Sur OS.

Any ideas welcome?

MacBook Pro 13″, macOS 11.0

Posted on Nov 27, 2020 1:01 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 1:08 PM

HP's security certificate has expired. Search HP for a resolve here. 
Your Mac has encountered an expired security certificates.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Utility-fails-with-Code-Signature-Invalid-MacOS-10-15-7/td-p/7823883/highlight/true

——————————————————————————


HP's security certificate has expired.

* If your HP printer doesn't work and you see a warning that HP software '...will damage your computer'

Apple Support: https://support.apple.com/en-us/HT211921


Official Apple HT Published Date: November 06, 2020 HP: https://support.hp.com/us-en/document/c06960563

——————————————————————————

Do not feel alone here, there is currently a HP issue…And we are flooded with similar complaints


Open >System Preferences>Software Update (Command R will reload and do a fresh check)

Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)




or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US


If you have continued issue:

The solution is to download this package which will update drivers AND THE CERTIFICATE:

ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 


download link above at the ftp address




If you still have an issue, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again.



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900



you can also try reset print system if necessary:


If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343



Similar questions

1 reply
Question marked as Top-ranking reply

Nov 27, 2020 1:08 PM in response to katkantoo

HP's security certificate has expired. Search HP for a resolve here. 
Your Mac has encountered an expired security certificates.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Utility-fails-with-Code-Signature-Invalid-MacOS-10-15-7/td-p/7823883/highlight/true

——————————————————————————


HP's security certificate has expired.

* If your HP printer doesn't work and you see a warning that HP software '...will damage your computer'

Apple Support: https://support.apple.com/en-us/HT211921


Official Apple HT Published Date: November 06, 2020 HP: https://support.hp.com/us-en/document/c06960563

——————————————————————————

Do not feel alone here, there is currently a HP issue…And we are flooded with similar complaints


Open >System Preferences>Software Update (Command R will reload and do a fresh check)

Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)




or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US


If you have continued issue:

The solution is to download this package which will update drivers AND THE CERTIFICATE:

ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 


download link above at the ftp address




If you still have an issue, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again.



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900



you can also try reset print system if necessary:


If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343



"HP Scanner 3.app will damage your computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.