Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello I need to know my restriction password that I don’t remember. Cause I eant to reset my phone

How do I change my restriction passcode if I don’t know it ?

Posted on Feb 12, 2020 12:21 PM

Reply
Question marked as Best reply

Posted on Feb 12, 2020 12:48 PM

From the article below.


If you can't remember a restrictions passcode that

you created on a previous version of iOS, or you forgot your Screen

Time passcode, you need to erase your device, then set it up as new to remove the passcode. Restoring your device won't remove your old passcode.


Parental controls. https://support.apple.com/en-us/HT201304


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting. https://support.apple.com/en-us/HT201252


Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184




3 replies
Question marked as Best reply

Feb 12, 2020 12:48 PM in response to He246-

From the article below.


If you can't remember a restrictions passcode that

you created on a previous version of iOS, or you forgot your Screen

Time passcode, you need to erase your device, then set it up as new to remove the passcode. Restoring your device won't remove your old passcode.


Parental controls. https://support.apple.com/en-us/HT201304


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting. https://support.apple.com/en-us/HT201252


Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184




Feb 12, 2020 12:28 PM in response to He246-

Please see these reads If you forgot your Apple ID: 

https://support.apple.com/en-us/HT201487and

https://support.apple.com/en-us/HT204306


Please see these reads:

 

If you forgot answers to security questions

https://support.apple.com/en-us/HT201485 

 

If your Apple ID is locked or disabled:

https://support.apple.com/en-us/HT204106

 

If your device has been disabled in the App Store and iTunes:

https://support.apple.com/en-us/HT208856

 

You can also contact Apple ID Support:

https://support.apple.com/apple-id

Hello I need to know my restriction password that I don’t remember. Cause I eant to reset my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.