iCloud hacked

My account has been used to make a purchase, which wasn’t to my knowledge, I have no card details associated with my account, so how do I make my account safe?

iPhone 7 Plus, iOS 12

Posted on Feb 12, 2020 3:39 PM

Reply
2 replies

Feb 12, 2020 4:09 PM in response to mia_clarke

If this is in response to an email you received, check the info below for steps to identify bogus emails.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

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iCloud hacked

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