Retrieve old messages

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Level 1

4 points

Retrieve old messages

My old iPhone 6s has messages on there that I need to access however, the phone does not turn on. Is there anyway I can get the messages? I don’t recall having an i cloud account.

iPhone 6s, iOS 12

Posted on Feb 13, 2020 1:35 PM

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Answer 1

sberman

Level 10

273,480 points

Feb 13, 2020 1:44 PM in response to Jade_anne

Your messages are saved on your iPhone backup.

Restore that backup (either to your iPhone once it’s repaired or to its replacement) to retrieve the messages that existed when the backup was created.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Answer 2

javaliga

Level 10

120,179 points

Feb 13, 2020 1:44 PM in response to Jade_anne

If you have an Apple ID, you should also have an iCloud account. You get 5 GB off free storage and that is usually enough to backup your iPhone (unless you have LOTS of videos & photos). You can have iCloud backups done automatically. Restoring from a backup that has those messages is the only way to cover them (unless you were using iCloud messages which I assume you weren't).

What does iCloud back up? - Apple Support

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Retrieve old messages

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