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purchase error this purchase was not completed you have not been charged

I have $40 dollars in my App Store& itunes wallet but can't use it to play zygna poker



iPhone 11, iOS 13

Posted on Feb 13, 2020 5:44 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2020 12:55 PM

Greetings, buckets2173!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue making a purchase through your device. Check out this article If your payment method is declined in the App Store or iTunes Store. This article will give you steps you can take for issues with making a purchase, along with the next steps to take if you continue to have issues.


Cheers!

2 replies
Question marked as Top-ranking reply

Feb 16, 2020 12:55 PM in response to buckets2173

Greetings, buckets2173!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue making a purchase through your device. Check out this article If your payment method is declined in the App Store or iTunes Store. This article will give you steps you can take for issues with making a purchase, along with the next steps to take if you continue to have issues.


Cheers!

purchase error this purchase was not completed you have not been charged

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