You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have problem with Buying anything and add founds to my apple id




Everytime i wanted to add founds on my apple store acc it shows up a message to message " Your purchase could not be completed' contact itunes store support to complete this transaction"


and having problems for buying games credit from my money on apple


i use visa connect with my apple id...

please can help :)

iPhone 6s Plus, iOS 13

Posted on Feb 14, 2020 1:07 AM

Reply
1 reply

Feb 16, 2020 1:59 PM in response to renads66

Hi renads66, 




Thank you for using Apple Support Communities. 


I see that you have an issue with adding funds to your Apple ID. I want to help. This article has the steps to Add funds to your Apple ID - Apple Support


If you get the same error message after following those steps, you can contact Apple Support directly here: Get Support


Hope that helps. 



Best Regards! 

I have problem with Buying anything and add founds to my apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.