Can't get into phone ..
So I've talked to a few of the apple "help" people to help me get into this phone I was just given , but no luck.. my phone's stuck on activation lock and I can't access or set up my new phone at all, would just like to finally be able to get into my phone .. I don't understand why it's been so difficult ..?and if it's even possible to unlock and access this phone still?
iPhone 8 Plus