Question marked as Best reply User profile for user: sberman sberman User level: Level 10 265,167 points Feb 14, 2020 8:57 PM in response to Stipend77 "Unlock" may mean, among other things:Activation Lock. Turn off Activation Lock - Apple SupportPasscode Lock. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple SupportCarrier Lock. How to unlock your iPhone for use with a different carrier - Apple Support Show more Less Reply Link