Your iPhone has never been backed up to this computer

Question

Level 1

9 points

Your iPhone has never been backed up to this computer

i am still getting this massage in my windows 10

(Your iPhone has never been backed up to this computer) when i want to backup my iphone xs only it can be back up in my macbookair but the issue i need in my windows pc becouse of the size

try all the ideas

1- rename old backup file

2- reinstall the itune

3-change the cable

4-create new profile n the windows

5-restart my iphone

6-try my kids ipone

sure there is way to enforce the pc o take backup for my iphone whats is the problem

[Image Edited by Moderator to Remove Personal Information]

Posted on Feb 14, 2020 9:32 PM

Reply

Answer 1

Joseph_S.

Community Specialist

Feb 17, 2020 12:07 PM in response to Binrajab

Hello and welcome to Apple Support Communities, Binrajab!

I understand you're having trouble backing up your iPhone to your PC. I'd be happy to provide information to help you address this.

Give the steps in the following article a try:

If you can't back up your iOS or iPadOS device to a computer or restore it from a backup

Let us know the results.

Have a great day!

Reply

Answer 2

deggie

Level 10

167,525 points

Feb 19, 2020 10:25 PM in response to Binrajab

If that is what you want to do, yes.

Reply

Answer 3

Binrajab Author

Level 1

9 points

Feb 19, 2020 9:22 PM in response to Joseph_S.

Dear Joseph_S.

good day

i try all the steps in the link you show me

only its work in my Mac laptop , and in the windows PC its connected but keep showing this massage (Your iPhone has never been backed up to this computer)

i need a back up on my windows pc

Reply

Answer 4

deggie

Level 10

167,525 points

Feb 19, 2020 9:37 PM in response to Binrajab

Then you will have to sync to that computer in order to back it up but it will remove from your iPhone any data that was synced from there. So move all your music, movies, etc. over from your MacBook Air to the PC before you sync.

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