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User profile for user: richardchic
richardchic Author
User level: Level 1
21 points

Apple Email Mailboxes Gone

My MacBook Pro is getting old (17" mid-2009, El Capitan 10.11.6), My outgoing email stopped working. After a number attempts to fix, including restoration from TimeMachine backup, all my existing mailboxes are gone. (Mailboxes created by me to sort by subject.) My email on iPhone and iPad are fine. My email on iCloud is fine and complete with all mailboxes.


I'm thinking about doing another TimeMachine restoration from an earlier backup, but I thought I would reach out to the community before taking that step. Any ideas on how to restore all my mailboxes?

Posted on Feb 15, 2020 3:25 AM

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User profile for user: sapper
sapper
User level: Level 4
1,743 points

Posted on Feb 15, 2020 4:03 AM

Firstly, this should help you recover your Mailboxes: https://support.apple.com/en-gb/guide/mail/mail15172/mac


Secondly, given the age of your MBP, this will tell you that you that it isn't compatible with Catalina: https://support.apple.com/en-us/HT210222


This listing will tell you which OS your MacBook Pro is capable of updating to. It's quite extensive, so you will need to scroll down some ways: https://everymac.com/systems/by_capability/maximum-macos-supported.html

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User profile for user: sapper
sapper
User level: Level 4
1,743 points

Feb 15, 2020 4:03 AM in response to richardchic

Firstly, this should help you recover your Mailboxes: https://support.apple.com/en-gb/guide/mail/mail15172/mac


Secondly, given the age of your MBP, this will tell you that you that it isn't compatible with Catalina: https://support.apple.com/en-us/HT210222


This listing will tell you which OS your MacBook Pro is capable of updating to. It's quite extensive, so you will need to scroll down some ways: https://everymac.com/systems/by_capability/maximum-macos-supported.html

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Apple Email Mailboxes Gone

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