I purchased the 10.2 inch iPad (MW742LL/A) as well as 3 different Bluetooth keyboard that all said were compatible with this iPad. However, each one has had certain keys that do not type anything onto the iPad (they don’t work). Anyone have experience with this? I updated the iPad to the latest firmware and still no luck.
I encourage you to be specific about the exact keys which do not work, since it can make a huge difference in what has to be done to fix the problem
The place to check are Settings > Accessibility > Assistive Touch > Mouse Keys (under Pointing Devices). If turned on, certain keys do not create letters.
meranda18 wrote:
each one has had certain keys that do not type anything onto the iPad
Exactly which keys are those?? If it is 789uiojkl, this is caused by a setting on your iPad that activates Mouse Keys.
Thank you! Once I turned mouse keys off, all of the keys worked. Thanks!
You will need to seek technical support from the manufacturer of the third-party keyboard.
We have tried three different keyboards and manufacturers. Each of which had hundreds of 5 star reviews and happy customers. That’s why I’m not sure it’s a keyboard issue anymore.
Okay, I will look into those settings, thanks. I thought at least with one of the keyboards the "n" or"m" for sure didn't work but i'll check it out.
meranda18 wrote:
I’m not sure it’s a keyboard issue anymore.
Exactly which keys are those?? If it is 789uiojkl, this is caused by a setting on your iPad that activates Mouse Keys.
iPad 10.2 Inch keyboard issues
