Blade Runner 2049 Plays in iTunes but not Apple TV

Is there any way I can figure out why a movie won't play on an Apple TV 4K (connected directly via HDMI to a 4K TV) but plays fine on my 1080p 21:9 monitor playing on the system that has iTunes installed? I'm using family sharing to share it over my network and other movies work fine.


This is an annoying problem and seems completely counter-intuitive because the Apple TV 4K can, in theory, handle higher quality content. I could understand if I was playing a 4K movie on my desktop PC because it has a display that isn't capable of handling that resolution, or if I wasn't directly connecting the HDMI cable to the monitor or something like that.

Posted on Feb 15, 2020 2:47 PM

Reply

Similar questions

2 replies

Feb 15, 2020 3:35 PM in response to KepaOnline

KepaOnline Said:

"Blade Runner 2049 Plays in iTunes but not Apple TV: The message I see on the Apple TV is 'This content can't be played on this Apple TV.' Like I said, it only happens for this movie."

-------


Report the Problem:

  1. Go Here: If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps - Apple Support
  2. Scroll Down To: Still need help?
  3. Click: the link: report the problem


Apple will look into this, fixing what need be.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Blade Runner 2049 Plays in iTunes but not Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.