Disabled IPod

I have a really old generation 4 iPod touch. It says disabled connect to iTunes, the problem is I never signed in to it with my Apple ID but I do know the password. How do I get back in to it?

Posted on Feb 16, 2020 7:30 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2020 8:42 AM

Hello,


Unfortunately you must now fully restore your iPod to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Disabled IPod

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