return payment

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Level 1

9 points

return payment

Hey. I was charged 70 rubles for binding a card. almost a month has passed, but still have not returned the money. what to do?

iPhone SE, iOS 13

Posted on Feb 16, 2020 12:06 PM

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Answer 1

Top-ranking reply

ChrisJ4203

Level 10

230,834 points

Feb 16, 2020 12:24 PM in response to dlinberg

Okay, so you are saying that binding a card means that Apple tested your card to be valid, correct? The bank usually drops off any holds, but take a look at this support document from Apple, About payment card authorization holds from the App Store or iTunes Store - Apple Support

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Answer 2

dlinberg Author

Level 1

9 points

Feb 16, 2020 12:19 PM in response to ChrisJ4203

there were no letters. it just passes the apple.com/bill payment to check the card’s “health”. but I tied and untied the card many times, money always returned at that very moment. but this time they’re not returning for a month. I don't know how to get them back

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Answer 3

ChrisJ4203

Level 10

230,834 points

Feb 16, 2020 12:12 PM in response to dlinberg

If you contacted Apple about a refund, then you would need to contact them back to ask. Did you get an email stating that you would be receiving a refund?

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