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Received email indicating that I purchased a 3 month Netflix subscription that I did not authorize

Hello,


So I just received an email indicating that I purchased an 3 month Netflix subscription for 19.99 that I did not authorize. Could you please verify this, not sure if this is a scam or not.




[Re-Titled by Moderator]

iPhone 8 Plus, iOS 13

Posted on Feb 16, 2020 1:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2020 1:29 PM

The information below may help identify bogus emails.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

3 replies
Question marked as Top-ranking reply

Feb 16, 2020 1:29 PM in response to kaitlynne144

The information below may help identify bogus emails.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Received email indicating that I purchased a 3 month Netflix subscription that I did not authorize

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