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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am unable to use Safari to log into icloud.com. On the same computer I can use firefox to log onto icloud.com and I have used a friend's Dell XPS 15 with no problem logging on.
Is anyone else dealing with this?
Mac OS 10.13.6 because I have an iMac Mid 2011 model so I have to use Safari Version 13.0.5. Is this the problem?
iMac 27", macOS 10.13
Hmm. According this page you're meeting the system requirements. I wonder if your system has any outstanding Safari security updates? And this is kind of obvious but maybe clearing cookies (or any data) would help if there's something "stuck" in Safari that prevents you from accessing iCloud.com ...
Here are the systems requirements --though they don't specifically mention iCloud.com here.
https://support.apple.com/en-us/HT204230
To use iCloud, you need at least iOS 5 on iPhone 3GS, iPod touch (3rd generation), iPad, or iPad mini; or at least OS X Lion 10.7.5 on a Mac.
Hopefully this helps!
Hmm. According this page you're meeting the system requirements. I wonder if your system has any outstanding Safari security updates? And this is kind of obvious but maybe clearing cookies (or any data) would help if there's something "stuck" in Safari that prevents you from accessing iCloud.com ...
Here are the systems requirements --though they don't specifically mention iCloud.com here.
https://support.apple.com/en-us/HT204230
To use iCloud, you need at least iOS 5 on iPhone 3GS, iPod touch (3rd generation), iPad, or iPad mini; or at least OS X Lion 10.7.5 on a Mac.
Hopefully this helps!
There have been multiple posts about this problem when running High Sierra and the hosts are aware of the problem. Were you able to log into the Support Community using Safari? Can you log into your Apple ID using Safari?
Apple ID - Manage https://appleid.apple.com/#!&page=signin
I am running High Sierra and using Safari 12.1.2 and I can't log into the Support Community, iCloud.com or my Apple ID. I am using Firefox.
Some people have been able to sign in by deleting the Apple.com cookies and cleared the cache, then quitting Safari and reopening.
That is the exact same thing I see. As I posted above, it seems to be a High Sierra and Safari problem that the hosts are aware of. For now, the workaround is to use another browser until (if) this problem gets fixed.
I have cleared all cache, cookies, and history. Restarting and still no dice.
This is the error that always pops up.
Any (useful) thoughts or suggestions are welcome.
Then after that screen it just goes back to clocking.
It is weird and I cannot seem to figure it out.
Ok. Thanks for the info.
You are welcome.
Cannot log into icloud.com on Safari
