Why my iPad will not find a certain app in itunes

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Bob3698 Author

Level 1

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Why my iPad will not find a certain app in itunes

Why will my iPod not find an app when searching iTunes.

The same app is found easily on my iPhone.

iPad 2, iOS 9

Posted on Feb 16, 2020 7:47 PM

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Answer 1

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

127,309 points

Feb 17, 2020 1:36 PM in response to Bob3698

It’s “Billy Goat Offroad”, and not “...Offload”.

This app requires iOS 12 or later, and works across iPhone, iPad, and iPod touch.

Settings > General > About will tell you which iPad you have, and which iOS or iPadOS version is in use.

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Answer 2

Bob3698 Author

Level 1

8 points

Feb 17, 2020 1:25 PM in response to MrHoffman

Thanks for your reply.

The app is Billy Goat Offload - a mapping app

In the past I have found apps by searching app store and then been unable to download them because they require more modern hardware. In this case the app cannot be found, so I updated the iOS - but still cannot find the app.

I am beginning to think it was found by my phone because it has a GPS, but not by my iPad or macbook as they do not have GPS.

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Answer 3

ckuan

Level 10

120,788 points

Feb 16, 2020 7:52 PM in response to Bob3698

Some apps do not support iPad.

What app is in question?

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Answer 4

Feb 16, 2020 8:02 PM in response to Bob3698

Does your iPod touch or your iPad (you’ve referenced both) match the hardware requirements and the minimum iOS or iPadOS version required for the app?

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Answer 5

ckuan

Level 10

120,788 points

Feb 17, 2020 3:19 PM in response to Bob3698

If your online profile (iPad 2, iOS 9) is correct then

you need to upgrade to a newer iPad that can run iOS 12 or later.

FYI: iPad Wi-Fi + Cellular models do have GPS.

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Why my iPad will not find a certain app in itunes

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