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User profile for user: Kurtoshi38
Kurtoshi38 Author
User level: Level 1
8 points

iPad is disabled, connect to iTunes

my laptop does not recognize the ipad connected to my ipad. does anyone know anyway around this?


iPad Air 2, iOS 12

Posted on Feb 16, 2020 10:56 PM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,804 points

Posted on Feb 18, 2020 2:33 AM

This Apple help article should help you work through the problem - as it relates specifically to the issue you describe:

https://support.apple.com/en-gb/HT204095


I hope you find this information helpful in resolving the issue.

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User profile for user: Kurtoshi38
Kurtoshi38 Author
User level: Level 1
8 points

Feb 17, 2020 11:32 PM in response to razmee209

Thanks, but I tried this and my laptop computer just won't recognize the iPad. I've turned my laptop off and back on, I've drained the battery from the iPad and recharged it. I've found several different possibilities on the web to try and fix this but I just can't get my laptop to recognize the iPad. I went into device manager and turned off then turned back on apple devices (or something like that) with no success.... I'll just have to call apple one day. Thanks


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iPad is disabled, connect to iTunes

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