Data not working when on a call

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paudie129 Author

Level 1

9 points

Data not working when on a call

When I’m on a call on handsfree my data won’t work and when the call is finished the data come back

Posted on Feb 17, 2020 3:16 AM

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Answer 1

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ProustGiulio

Level 10

207,941 points

Feb 17, 2020 5:07 AM in response to paudie129

I would contact your carrier and ask them if VoLTE is available using their network.

See also this support guide:> About the LTE options on your iPhone - Apple Support

Regards

Giulio

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Answer 2

ProustGiulio

Level 10

207,941 points

Feb 17, 2020 3:22 AM in response to paudie129

Could you please better describe your problem? On what iPhone, with what iOS version?

what happens in detail?

Thanks and regards

Giulio

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Answer 3

paudie129 Author

Level 1

9 points

Feb 17, 2020 3:36 AM in response to ProustGiulio

iPhone 11. When I am on a call on my handsfree of the car I cannot go on any app that needs data such as emails/ WhatsApp etc. No internet connection comes up. When the call is ended my data works.

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Answer 4

KiltedTim

Level 10

195,567 points

Feb 17, 2020 5:06 AM in response to paudie129

Not all carriers support simultaneous voice and data.

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Data not working when on a call

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