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Lady_V_44 Author

Level 1

8 points

Upgrade to IOS 13.3, hotspot won't connect to internet

Since I upgraded my Apple iPhone 7 plus to 13.3, my hotspot no longer works. My hp laptop recognizes the hotspot and connects but if I try to access the internet, I get an error for ' no internet connectivity'. I have spent hours on the phone with Verizon and Apple to no avail. Apple insist it's not their issue but this only started with the last Apple iPhone software update to 13.3. I can connect fine and have internet access with my husbands android phone.

I have tried all of the recommendations that have been posted: renaming hotspot, making sure its discoverable, resetting networks, etc...

Any other suggestions?

iPhone 7 Plus, iOS 13

Posted on Feb 17, 2020 6:27 AM

Top-ranking reply

fyip

Level 6

18,378 points

Posted on Feb 17, 2020 2:44 PM

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

You tried Verizon, Apple, recommendations, etc...options ? wait for an update, who knows how long ? or take a chance and do the above... your choice...I would restore because I am on hotspot 16 hours a day.

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Upgrade to IOS 13.3, hotspot won't connect to internet

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