My daughter's iPhone XS Max will not power off and the screen is frozen.
We've tried all the suggestions here and on YouTube...any other options or is the phone just "done" at this point? It's only about a year old. Please help.
Force restart iPhone - Apple Support The phone is not done.
Even if you tried the above try again and if it does not work you can click "Contact Support" top right corner of this page for more help.
Or take it to Apple...https://www.apple.com/retail/storelist/
