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IPhone 11 frozen lock screen

Iphone 11. My screen won't allow me to slide to power off. It's frozen and I've tried all the methods Apple Support has to offer. Any help would be greatly appreciated

iPhone 11, iOS 14

Posted on Dec 6, 2020 3:16 AM

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Question marked as Best reply

Posted on Dec 6, 2020 3:27 AM

If you really tried everything Apple support offered then there is nothing we can add, but make sure it included the two procedures below. If they fail then get it repaired.


First a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

or

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

3 replies
Question marked as Best reply

Dec 6, 2020 3:27 AM in response to MelC100

If you really tried everything Apple support offered then there is nothing we can add, but make sure it included the two procedures below. If they fail then get it repaired.


First a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

or

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

IPhone 11 frozen lock screen

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