Apple Music albums stop playing after one song

Very frustrating. Stops after one song. Won't even allow me to hit forward button to next song-- just grays out controls. Same with Shuffle-- only plays one song. The only way to play the next song is to select it and hit the play button. Promptly stops again after that song. Same with all albums selected in Apple Music. Specs: iMac Retina 5K 27 inch (2017) w/ 4.2 Ghz quad core i7 and Apple Music 1.0.3.1

iMac Line (2012 and Later)

Posted on Feb 17, 2020 11:44 AM

Reply
1 reply

Feb 19, 2020 3:48 PM in response to Lumivision24

Hi Lumivision24,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with Apple Music not playing the next song. I’m happy to help.


To start, make sure you’re running the latest version of macOS:


How to update the software on your Mac - Apple Support


Next, I suggest seeing if the issue persists after signing out of, and then back into Apple Music. Do so by opening Music, then selecting Account from the menu bar. Once you’ve signed back in, make sure Sync Library is enabled:


Turn on Sync Library with Apple Music - Apple Support


Should the above not resolve your issue, test in safe mode and a different user account:


Use safe mode to isolate issues with your Mac - Apple Support


How to test an issue in another user account on your Mac - Apple Support


Take care.

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Apple Music albums stop playing after one song

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