Why does my iPhone have 24 gb of “other”?

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Dy_lexa Author

Level 1

8 points

Why does my iPhone have 24 gb of “other”?

How do I get rid of this?

iPhone 11, iOS 13

Posted on Feb 17, 2020 6:49 PM

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Answer 1

Top-ranking reply

lobsterghost1

Level 10

150,330 points

Feb 17, 2020 7:10 PM in response to Dy_lexa

The best way to get rid of "other" is to backup your iPhone and restore it from backup. There are two ways to do this. Use iCloud or your home computer with iTunes. iTunes is often the best method as it puts a fresh copy of iOS on your phone in the process.

See this link --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Answer 2

Dy_lexa Author

Level 1

8 points

Feb 17, 2020 7:22 PM in response to lobsterghost1

Honestly, I haven’t really had success with iTunes or even iCloud backup in a long time. The last few times I have tried to use iTunes and iCloud backup, I ended up losing all of my memory and photos because the backup wouldn’t work for whatever reason. (Once it was locked with a password I had never set, and another time it just wouldn’t load onto my phone.) Is there anything else I can do?

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Answer 3

Feb 17, 2020 7:53 PM in response to Dy_lexa

That's unfortunate for you. I've backed up my files over in iClould but never had any problem.make sure not to use phone while you back up your file. it may cause trouble. finally, if you still have problem you need to restore your phone.

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Answer 4

Dy_lexa Author

Level 1

8 points

Feb 17, 2020 9:47 PM in response to AppleTricks

It’s all right y’all, I fixed the issue. I cleared out my tabs and that reduced the gb greatly. I still have about 5gb in other, but I think that’s just from old messages.

I could probably just bite the bullet at some point and pay for extra storage on iCloud, as that would most likely work, but at this point I’m not concerned.

Thank you for your time.

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Answer 5

Feb 17, 2020 7:25 PM in response to Dy_lexa

Restoring your iPhone is really the only way to get rid of other.

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Answer 6

deggie

Level 10

167,333 points

Feb 17, 2020 7:26 PM in response to Dy_lexa

You can try a forced restart but the odds are low it will resolve your issue. You really need to resolve your backup issue first.

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Why does my iPhone have 24 gb of “other”?

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