how to cancel my subscription on my old apple id

now I have a new my phone number and using my new merge apple id account. I have subscribed some apps with my old phone number and old merge apple id and i want to cancel my subscriptions. but i couldn't login to my old apple id Which has Two-factor authentication send to my old phone number. What can i do help?

iPhone 7 Plus, iOS 13

Posted on Feb 17, 2020 9:16 PM

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Posted on Feb 17, 2020 9:40 PM

In this situation, Apple recommends logging into the old Apple ID to cancel those subscriptions. Read about that here: https://support.apple.com/en-us/HT202039


However, since you say you can't get into that Apple ID because of two-factor issues then it's likely you'll need to talk to Apple directly to get back into that account. You can contact them here: https://support.apple.com/en-us/HT201232


Best of luck!

1 reply
Question marked as Top-ranking reply

Feb 17, 2020 9:40 PM in response to ctiffanyc

In this situation, Apple recommends logging into the old Apple ID to cancel those subscriptions. Read about that here: https://support.apple.com/en-us/HT202039


However, since you say you can't get into that Apple ID because of two-factor issues then it's likely you'll need to talk to Apple directly to get back into that account. You can contact them here: https://support.apple.com/en-us/HT201232


Best of luck!

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how to cancel my subscription on my old apple id

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