Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >
How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
When I hold the button on the back of my airpods case a Amber light never shows up. I've cleaned the case multiple times and left airpod still doesn't work. Help me please
[Re-Titled by Moderator]
iPhone 6, iOS 12
Right airpod works fine. I take it out and the case blinks green I put it in and case still blinks. I take left one out and it's solid green. Put it back in case blinks. Ive tried to reset them I cleaned the case I held the button for 2 min and it just flashed white no Amber
Right airpod works fine. I take it out and the case blinks green I put it in and case still blinks. I take left one out and it's solid green. Put it back in case blinks. Ive tried to reset them I cleaned the case I held the button for 2 min and it just flashed white no Amber
What's the battery level of the AirPod case? Is it possible that the case is out of battery? This could be caused by lack of charging, or because the case battery itself has died.
If you know the case has power yet holding down the button does not do anything, then perhaps the case is malfunctioned (stuck button for example). In that case I'd suggest contacting Apple: https://support.apple.com/en-us/HT201232
Good luck! 👍
Sounds like you are going to have to replace the left one. AirPods Repair - Official Apple Support
I've contacted apple already and they went around the question of how to help. I'll just charge the case all night
When I hold the button on the back of my AirPods case the Amber light never shows up.
