When I hold the button on the back of my AirPods case the Amber light never shows up.

When I hold the button on the back of my airpods case a Amber light never shows up. I've cleaned the case multiple times and left airpod still doesn't work. Help me please



[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Feb 17, 2020 9:55 PM

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4 replies

Feb 17, 2020 9:58 PM in response to VincentCelestine

What's the battery level of the AirPod case? Is it possible that the case is out of battery? This could be caused by lack of charging, or because the case battery itself has died.


If you know the case has power yet holding down the button does not do anything, then perhaps the case is malfunctioned (stuck button for example). In that case I'd suggest contacting Apple: https://support.apple.com/en-us/HT201232


Good luck! 👍

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When I hold the button on the back of my AirPods case the Amber light never shows up.

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