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CommandZomb Author

Level 1

8 points

Shift key fell off

While cleaning the keyboard, my shift key and up arrow fell. off. Up arrow came back alright but the shift key seems to have a broken latch. It works but refuses to latch on.

MacBook Pro 13", macOS 10.14

Posted on Feb 18, 2020 2:59 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,454 points

Posted on Feb 18, 2020 4:57 AM

CommandZomb wrote:

While cleaning the keyboard, my shift key and up arrow fell. off. Up arrow came back alright but the shift key seems to have a broken latch. It works but refuses to latch on.

The key mechanism is easily damaged —and best to let someone with more experience replace/repair the key.

Any computer repair shop can help you (does not have to be an Apple Store.)

Outside the USA

https://locate.apple.com/country

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Shift key fell off

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