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my MacBook Pro shuts down while using... I have

My MacBook Pro shuts down while using.

I have installed Latest MacOS but still persists.


It shuts down and does not restart unless I put it back on.


It has shut down 2 times while writing this message


Help...

MacBook Pro 15", macOS 10.15

Posted on Feb 18, 2020 4:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2020 4:59 AM

kayavail wrote:

My MacBook Pro shuts down while using.
I have installed Latest MacOS but still persists.

It shuts down and does not restart unless I put it back on.

It has shut down 2 times while writing this message



You do not say what exact Mac /model /year /size /retina /touchbar is this

or

what exact macOS you are currently running?



Non-the-less If your Mac restarted because of a problem - Apple Support


See if you qualify: https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

7 replies
Question marked as Top-ranking reply

Feb 18, 2020 4:59 AM in response to kayavail

kayavail wrote:

My MacBook Pro shuts down while using.
I have installed Latest MacOS but still persists.

It shuts down and does not restart unless I put it back on.

It has shut down 2 times while writing this message



You do not say what exact Mac /model /year /size /retina /touchbar is this

or

what exact macOS you are currently running?



Non-the-less If your Mac restarted because of a problem - Apple Support


See if you qualify: https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

Feb 18, 2020 6:19 AM in response to kayavail

Since you say the computer knows it is plugged in and it is shutting down the problem clearly isn't something we can help with here - it is some hardware issue. It might be minor, it might be major. The only way to know is to take it into the shop. If you have a local Apple store go online and make an appt with the Apple genius otherwise take it to an Apple authorized repair center.

my MacBook Pro shuts down while using... I have

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