You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My daughter has a iPhone 5s ,the screen has gone dark ,when you plug in charger the apple sign flashes twice and nothing else happens it recently had a new battery fitted not sure if this is the cause.
Look forward to your response.
Thanks
Kevin
[Re-Titled by Moderator]
iPhone 5s
That sounds like a hardware failure, possibly something that was damaged in the process of repairing the phone. It’s probably not the battery itself; a bad battery would have a different symptom. You can try the process described in this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support but if that doesn’t fix it you can try the shop that replaced the battery.
In that model phone it’s very easy to cause damage when replacing the battery; there are 2 screws that hold down the battery connector that are different sizes; switching them will eventually cause a short circuit.
That sounds like a hardware failure, possibly something that was damaged in the process of repairing the phone. It’s probably not the battery itself; a bad battery would have a different symptom. You can try the process described in this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support but if that doesn’t fix it you can try the shop that replaced the battery.
In that model phone it’s very easy to cause damage when replacing the battery; there are 2 screws that hold down the battery connector that are different sizes; switching them will eventually cause a short circuit.
Who replaced the battery?
Battery was replaced at phone repair shop in Lanark early in January and phone worked ok afterwards
iPhone 5s screen has gone dark, when you plug in charger the apple sign flashes
