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Level 1

8 points

Apple tv remote

My tach pad is uncontrolled

When I won't change app or other things the pad is moved and not stopping

Any idea ?

Apple TV 4K, tvOS 13

Posted on Feb 18, 2020 10:45 AM

Top-ranking reply

Level 10

143,742 points

Posted on Feb 18, 2020 11:06 AM

First ensure the remote is fully charged and if it is and the problem persists please use Apple TV remote troubleshooting

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