You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hi
The back camera and the flash of my iPhone 8 is not working. When I open the camera app, I got a black screen. I can switch to the front camera, and it is working normally.
It’s already for a month now, and I don’t know what to do.
iPhone 8, iOS 13
Have any parts of the phone been replaced recently? Or has the phone been dropped?
If not, try to set it back to factory settings without using a backup, to rule out a software issue:
Restore your iPhone, iPad or iPod touch to factory settings
In case this does not bring back the camera function, the problem is hardware related and the phone has to be serviced.
Have any parts of the phone been replaced recently? Or has the phone been dropped?
If not, try to set it back to factory settings without using a backup, to rule out a software issue:
Restore your iPhone, iPad or iPod touch to factory settings
In case this does not bring back the camera function, the problem is hardware related and the phone has to be serviced.
Back camera and flash is not working
