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Level 1

4 points

my macbook pro has a folder with question mark on it at start up

MacBook Pro

Posted on Feb 19, 2020 8:05 AM

Top-ranking reply

Level 9

50,160 points

Posted on Feb 19, 2020 8:27 AM

Hi,

Your MacBook Pro can't find macOS on the SSD/HDD.

If a flashing question mark appears when you start your Mac.

Resetting NVRAM could solve the issue, though if it can't help, you need to reinstall macOS on SSD/HDD with Recovery mode booting.

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