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Level 1

4 points

MS Outlook opens and then closes quickly

I have a 10.5 inch ipad pro. I have the Microsoft apps for Office 365, Outlook etc. Word, Excel and PP work, but Outlook wants to open but closes immediately. I did an update to the app. I tried a soft reset, but I think I was doing it wrong. I pressed volume up, then volume down and then held down the top button. I got the slider to turn off, but not the Apple as they said I would get. Can anyone help? Thanks so much!!!

iPad Pro 10.5-inch, Wi-Fi

Posted on Feb 19, 2020 8:21 AM

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Level 10

103,365 points

Posted on Feb 19, 2020 10:15 AM

Hello,

You will need to reach out to Microsoft's support for assistance with their product.

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MS Outlook opens and then closes quickly

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