You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

enr1kez Author

Level 1

4 points

Apple watch 2 Update and pairing issue

Hello, i have problem with my apple watch 2 38m, i have two choices after turn on and pair with iphone, one is a pairing without update - can't finish it because it gets stuck and second choice is update - updating is very very slow and when is update downloaded and i tap a Install i see error message that verification was not possible because i dont have internet, but my iphone is connected to the wifi, it doesnt work with any other iphone and any other wifi. Thanks for help

Posted on Feb 19, 2020 11:33 AM

Top-ranking reply

Community User

Posted on Feb 20, 2020 1:49 AM

Try this;

On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.

On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap your watch at the top of the screen. Tap the "i" next to the watch that you want to unpair, then tap Unpair Apple Watch. Tap again to confirm.

When you Re-pair the watch if there is an update you maybe offered the update as part of the pairing process if there is one otherwise start the update again from the watch app on the phone.

View in context

Apple watch 2 Update and pairing issue

Similar questions