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App Store and iTunes

For months any time I have tried to download an app (free or not) I get a pop up saying “your account has been disabled in the App Store and iTunes” and it doesn’t give me any information on how to fix it or anything. I got a new debit card and changed it in my phone and that didn’t fix it. Not sure what to do

iPhone 11, iOS 13

Posted on Feb 19, 2020 1:23 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2020 1:27 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Hope this helps!

1 reply

App Store and iTunes

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