You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: whynotthis
whynotthis Author
User level: Level 1
4 points

Unable to update apple ID - email in use is mine on a deleted account

So this was retrospectively not the smartest thing to do, but here is where I am:

  1. I created an apple ID with a new email address, not realizing that I can update my existing one.
  2. I then realized this, and Deleted this new account.
  3. I went to try to use this email address on my existing account by updating my apple ID, but I keep getting errors saying that this email address is taken.
  4. I know for sure that this account has been deleted since I got confirmation of this from apple so the email is NOT in use anymore as an AppleID. Yet I am still unable to update this information.

Any ideas? Is there a waiting period before they release addresses again?

Posted on Feb 19, 2020 7:34 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,537 points

Posted on Feb 19, 2020 7:52 PM

There have been posts by people who have contacted Apple Support and they were told that if you delete an ID associated with an email address, you can never reuse the email address for an Apple ID. You will need to get another e-mail address to use as your Apple ID.


View in context

Similar questions

2 replies

Unable to update apple ID - email in use is mine on a deleted account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up