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the email address for my apple ID is no longer available, and you say the one I am trying to enter now is not acceptable

i am trying to change my apple ID. The original email address is not longer available. I've tried to change it to one of two of my existing email addresses but you won't accept the change. Your instructions say you'll email me something, but I cannot view any emails on the old address. What can I do now.


Posted on May 9, 2021 7:23 PM

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Posted on May 9, 2021 7:28 PM

If you no longer use the email address that's associated with your Apple ID, you can change it. You won’t lose access to your contacts, purchases, or other account information. Please, follow the instructions below.


https://support.apple.com/en-us/HT202667

2 replies

May 10, 2021 11:22 AM in response to jamy256

If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


If necessary, try Twitter


https://twitter.com/AppleSupport.          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

the email address for my apple ID is no longer available, and you say the one I am trying to enter now is not acceptable

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