Apple Music is saying someone else is on my account but I'm the only one on it

my Apple Music is saying someone else is on my account but I'm the only one on it how do I find out who it is




[Re-Titled by Moderator]


iPhone 7 Plus, iOS 13

Posted on Feb 19, 2020 10:40 PM

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1 reply

Feb 22, 2020 1:11 PM in response to bryana96

Hello bryana96,


Welcome to Apple Support Communities. It sounds like you have some concerns about your Apple Music account. I'd be happy to share information that may help.


If you believe that someone else is signed into your Apple Music account, you may want to change the password for your Apple ID: Change your Apple ID password. After changing the password, you may need to sign back in to Apple Music and re-download any music downloaded for offline listening.


If you need more help with this, please reply with where you see that someone else is using your Apple Music account. Also, do you have an Individual or Family Apple Music subscription?


Take care.

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Apple Music is saying someone else is on my account but I'm the only one on it

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