You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cracked iPad screen still under warranty

Dropped and cracked iPad screen still under warranty



Posted on Feb 19, 2020 11:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2020 2:05 AM

Your warranty does not cover accidental damage or breakage - unless you opted for (and purchased) AppleCare+ extended cover for your device.


Your household insurance, if you have any, might cover accidental damage.

4 replies

Feb 20, 2020 2:45 AM in response to justwin60

Apple's free, limited one-year AppleCare warranty ONLY covers manufacturing defects and issues.

Free, one-year AppleCare DOES NOT cover any user accidental damage or breakage.

IF you purchased extended AppleCare+, then user accidents and damage is covered and a repair or replacement iPad will cost a small fee of $49 U.S.D.

Without the paid, extended AppleCare+, an out-of-warrany user damage cost for repair/replacment device will cost approx. 60% of the iOS device’s original cost.

Cracked iPad screen still under warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.